To Amend your order please send an email to vivlaluxuryhairs@yahoo.com  within 6 hours of purchase. Thereafter, ALL sales are final with ALL our products on Vivla luxury hair site. Please be sure of your selection before placing your order. No exchanges or refunds will be permitted.

We recommend washing and conditioning the hair every 1-2 weeks. Additionally using heat protector before applying heat and applying a tiny amount of serum occasionally

We will send an email with your tracking number once your order has been dispatched. If you do not receive an email please contact us

Orders are sent via a guaranteed special delivery Royal Mail service and on rare occasions, they have delays. If this is the case, email vivlaluxuryhairs@yahoo.com immediately quoting your order reference and we will sort this out as soon as possible for you.

Paypal and Debit/Credit Card

Our virgin hair is of high quality 100% human hair, that has been specially hand selected and sourced from the country of origin. It is unprocessed and chemical free

Due to the premium quality of our Virgin human hair, It can last 2+ years when looked after amazingly. Treat the hair like you would your own when in use, with regular washes and deep conditioning.

Yes, local collection is available, email us for more information.

All sales are final with ALL our products on Vivla luxury hair site. Please be sure of your selection before placing your order. No exchanges or refunds will be permitted.

Yes! The hair can be bleached and/or dyed to a variety of colours. We recommend that you use our affordable colouring services